I have a bunch of Ankers, and of course at least one of them was part of this.
Edit/Clarification: Only certain serial numbers are affected. If your model is listed in this, you’ll need to enter its serial number in the recall form to see if that specific unit is affected.
Models:
- Anker Power Bank (10K, 22.5W) — Model A1257
- Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
- Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
- Anker PowerCore 10000 Power Bank — Model A1263
Resources:
- Recall Overview: https://www.anker.com/rc2506
- Product Recall Submission Form: https://www.anker.com/rc2506-form
Process was pretty easy. Basically you have to:
- Fill out the recall form (linked in post).
- Provide info for the unit:
- Model number
- Serial number
- It will check to see if that exact unit is part of the recall. If it is, you’ll also need to provide:
- Where it was purchased
- The order number associated with the purchase
- Let them know if you want a replacement unit shipped to you or a non-expiring gift card for Anker.com
- I selected “replacement unit” and had to provide my shipping address. Not sure if gift card needs that or not, but would assume so.
- You have to submit two photos of the unit:
- Write the current date and the word RECALL on a piece of paper.
- Upload a photo of the back with the serial number visible with the paper in the shot
- Upload another photo of the front with the paper in the shot. Also, you have to write RECALL on the device itself in Sharpie (not sure if they’ll be able to see it in mine since the case is black and you can’t see the marker at all)
- It said the turnaround time is approx. 5 days.
- It advises to send the unit for recycling after you submit the form, but I’m holding onto mine for now because I’m not sure if they’re gonna complain about the Sharpie not being visible in the second photo.
It’s Anker, not Ankler. Your link goes to a domain squatting page.
I lost my model A1263 in a box during a move. I’ve been looking for it over the last couple of weeks once I was notified about this, but no luck. I actually emailed Anker to ask if there’s a risk of fire even in storage or not in use, and apparently it can happen even when not under any load and completely discharged.
I don’t even know if I still have it. Fingers crossed that my serial isn’t one of the affected ones, but I’ll keep looking and hoping that it doesn’t burn my house down.
all batteries are potential fire hazards even if not under a recall, eventually they can become spicy pillows
I really need to go through my old electronics drawers and pull out any old batteries. I’m battling statistics right now, and statistics always wins.
I was asleep in bed one night many years ago and heard a loud bang, startling me awake. I thought for sure somebody was trying to break in a window or something. Went out, checked the house, nothing amiss. Went outside, checked around for any signs of something being off, not a thing. I then sat in my living room for 30 minutes trying to decide if it was a dream or if it would happen again. Still, nothing. I went back to sleep.
The next morning I made coffee and sat down at my MacBook Pro. It was an older model but I immediately noticed something was wrong. The entire laptop was elevated off the table slightly. The battery had apparently expanded in the middle of the night and with enough force ripped the bottom aluminum cover through three of the screw holes. Found the source of the noise, and immediately took it for disposal.
I was very lucky it didn’t catch fire, although it would have quickly solved my midnight mystery.
