Well it would help, but generally speaking, it’s about cognitive load. Making things simple for people is nice for the commoner, but for an eldery or disabled people, it can be vital.
Yeah, I’ve noticed that the elderly here tend to opt for physical bus cards rather than using the app, and I often help them with bus times since all the signage has been phased out. I really think there ought to be more accessibility laws; it’s not good for anyone if people are losing their independence.
I hope I haven’t given the impression that I don’t take your experience seriously. I only ask questions to understand things better.
Would having the option to use a personal passphrase in lieu of the usual e-id solve your problem entirely, or would further measures be needed?
Well it would help, but generally speaking, it’s about cognitive load. Making things simple for people is nice for the commoner, but for an eldery or disabled people, it can be vital.
Yeah, I’ve noticed that the elderly here tend to opt for physical bus cards rather than using the app, and I often help them with bus times since all the signage has been phased out. I really think there ought to be more accessibility laws; it’s not good for anyone if people are losing their independence.