• BarneyPiccolo@lemmy.today
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    22 hours ago

    Many businesses have calculated that they’d rather save the paycheck, and live with a drop in customer service. That attitude will increase, and eventually customer service will be one of those unreasonable things that only stupid customers expect.

    “You gave me your money, you got your thing, we’re done here, now you’re just bothering me, so get out!”

    • MML@sh.itjust.works
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      19 hours ago

      Except it’ll be more like Idiocracy where they charge her for the fries and don’t give her anything, migrating towards a built in failure rate to what customers will accept vs profits.