• Sordid_Seraphim@lemmy.zip
    link
    fedilink
    English
    arrow-up
    5
    arrow-down
    5
    ·
    3 hours ago

    What your talking about has nothing to do with the tools and everything to do with stupid users never reading or using resources available.

    Same way 1% users actually read server rules.

    • Zagorath@quokk.au
      link
      fedilink
      English
      arrow-up
      5
      ·
      2 hours ago

      The users found the Discord because they searched for their problem and the result was a recommendation to join the Discord.

      If the answer had been indexable by search engines, the search engine would have found the answer and given it to the user. No need to even log in.

    • frozen@lemmy.frozeninferno.xyz
      link
      fedilink
      English
      arrow-up
      6
      ·
      2 hours ago

      I would posit that if the tools don’t make the resources readily available and obvious (like a pinned forum thread that you literally have to scroll past to make a new thread), then the tools aren’t good.