This an incredibly tech-brained answer. “Sure, lots of OSS is difficult to install, breaks frequently, and lacks key features, but did you know Microsoft sometimes moves a menu item?”

I love OSS and I want it to succeed but “an item moved” isn’t in the same ballpark as the barriers to OSS adoption.

The problem: our desire for convenience

Bring on the downvotes, but: When it comes to tools like computers, convenience is synonymous with productivity. People aren’t unreasonably demanding to have their hands held, they want to get stuff done. We need to stop acting like convenience productivity is just one of many concerns. It is the primary concern.

Freedom is nice but to most people it’s only important if it helps us do the things we want to do.