I take issue with your framing. IT is a constant battle between usability and security, too much of one compromises the other. In my experience most security flaws come from someone higher up in the chain who didn’t want to be inconvenienced and pushed back against proper security measures, only caring once their lawyers point out how expensive the legal liability will be.

The push for AI over humans is driven by the capital class and has nothing to do with the IT industry. It’s yet another instance of corporate greed trying to squeeze every last drop of blood from the stone and has nothing to do with the technology itself, whatever your feelings on it.