Original intend:
They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and caveat emptor (‘let the buyer beware’) was a common legal maxim.
https://en.wikipedia.org/wiki/The_customer_is_always_right
Original intend: They advocated that customer complaints should be treated seriously so that customers do not feel cheated or deceived. This attitude was novel and influential when misrepresentation was rife and caveat emptor (‘let the buyer beware’) was a common legal maxim.