• AA5B@lemmy.world
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    8 days ago

    Yeah the difference between reality and corporate greed is as someone who works with various flavors of ai, they absolutely could help insurers lower costs without impacting customers. In this ideal world the AI would only be used to approve claims. Most claims are approved so why are we wasting an adjuster’s time when we can just make it so? Most cases could sale through smoothly with no human intervention. Then fewer adjusters could spend more time on more complex cases. Win-win. Of course in the real world we know corporate greed will focus on denying as many claims as possible