McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.

A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.

It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.

McDonald’s told franchisees it would remove the tech from the more than 100 restaurants it has been testing it in by the end of July, as first reported by trade publication Restaurant Business.

  • ToiletFlushShowerScream@piefed.world
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    1 天前

    You mean the thing that misinterpreted orders from a small list of choices would potentially identify and bomb an all girls children’s school if used by the military?

      • Canaconda@lemmy.caOP
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        1 天前

        Worst part about having a dark sense of humor is thinking up punchlines to jokes that are only funny until you get them.

    • bedwyr@piefed.ca
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      1 天前

      I don’t believe it was ai’s fault at all. I believe they hit that girls school on purpose to kill the kids of a bunch of their leaders and elites.

      That sort of thing is right up Israel’s alley, killing the families of people they don’t like. Our president endorsed the same thing at one point campaigning too.