McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.
A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.
It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.
McDonald’s told franchisees it would remove the tech from the more than 100 restaurants it has been testing it in by the end of July, as first reported by trade publication Restaurant Business.
Isn’t that a rejection of the premise you set up though? If you are describing a flaw in that an AI isn’t capable of teaching a human, then 1) it isn’t flawless, and 2) it’s circular in that an AI isn’t capable because it isn’t capable. Would you apply the same the same logic to something like a philosophical zombie?
Not engaging with the other 2 paragraphs because they are irrelevant to the original comment.