• Sordid_Seraphim@lemmy.zip
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    4 hours ago

    Because it has a lot of good tools for finding what you need on an intuitive platform focused around communities similar to Reddit.

    Let’s be real Discord is popular because it does a lot of things really well.

    • frozen@lemmy.frozeninferno.xyz
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      3 hours ago

      it has a lot of good tools for finding what you need

      As a moderator and the primary troubleshooter for a 12k member discord server, no the fuck it does not.

      new user joins

      Hey, how do I X?

      It’s in pins.

      new user joins

      Hey, how do I Y?

      It’s in pins.

      new user joins

      Hey, how do I Z?

      It’s in pins.

      Kill me. Or bring back old-school forums. One of the two.

      • Sordid_Seraphim@lemmy.zip
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        3 hours ago

        What your talking about has nothing to do with the tools and everything to do with stupid users never reading or using resources available.

        Same way 1% users actually read server rules.

        • Zagorath@quokk.au
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          2 hours ago

          The users found the Discord because they searched for their problem and the result was a recommendation to join the Discord.

          If the answer had been indexable by search engines, the search engine would have found the answer and given it to the user. No need to even log in.

        • frozen@lemmy.frozeninferno.xyz
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          2 hours ago

          I would posit that if the tools don’t make the resources readily available and obvious (like a pinned forum thread that you literally have to scroll past to make a new thread), then the tools aren’t good.