• Patrikvo@lemmy.zip
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    55 minutes ago

    That’s easy, you start in the first folder, look at each email until you find the one you need. If you reach the bottom and haven’t found the mail, move to the next folder and repeat.

    For most that shouldn’t take more than 3 to 5 workdays.

  • demizerone@lemmy.world
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    9 hours ago

    Do it while being asked by a middle manager if you saw the email last week. Fucking story of my life.

  • Supercrunchy@programming.dev
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    12 hours ago

    Life pro tip that will make your IT deparment hate you: you can use Evolution and change the client id to match outlook’s one in the advanced settings. It’ll look like you are using the standard outlook client from your IT department point of view, but you’ll actually get a usable interface instead. I assume that thunderbird has the same options to override the client id, but I haven’t checked.

    Don’t blame me if you get in troubles though.

  • Zanathos@lemmy.world
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    10 hours ago

    Holy shit this is brilliant. I find much better results searching our archive solution for a term than whatever Outlook returns for me.

    • Kilgore Trout@feddit.it
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      12 hours ago

      SpaceX rockets are all but shitty, but you can claim it’s despite Musk’s involvement. Since it’s been known he fires all the capable engineers who disagree with him.

      • 18107@aussie.zone
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        12 hours ago

        I heard there was a person hired specifically to keep Elon away from the critical areas so he doesn’t try to overrule a decision and destroy the company.

  • Bieren@lemmy.today
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    20 hours ago

    Make the servicenow ceo search for something in their product. Anything. Not even in a case. Just use the product.

    • ForeverComical@lemmy.ca
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      19 hours ago

      Honestly copilot search of emails is definitely a step up to the outlook search… Which doesn’t say much…

      • rumba@lemmy.zip
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        19 hours ago

        That’s the plan. They have so much put into copilot and no one is willing to use it. I wish I could saw the fucked over search to make it happen, but outlook search has always been an unusable POS

    • CTDummy@piefed.social
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      21 hours ago

      Bro why is Atlassian actually so shit? Two of their open facing tickets I came across last night. One for them to fix table rendering in the description field of tickets and the other to enable the option for collapsable fields in Confluence to be expanded by default.

      Both were the better portion of a decade old and both with 1-2 year old updates saying “sorry we’ve taken so long to provide an update on this request”. The confluence one was closed without word and move to another ticket, reducing the votes/views and therefore dev priority. Such basic functionality left unaddressed for a decade. Bizzare-o world with some of these tech companies I swear.

        • CTDummy@piefed.social
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          21 hours ago

          Yeah and it doesn’t help when the new (as of ~2 years ago) dev ops lead is an “AI first” type. I get all that but like 4 years in, tell us to get fucked “your fields are remaining forever collapsed”. 8 god damn years the initial confluence ticket was open.

          I came across it while setting up a wiki page last night, there were people who had been monitoring it for years. Some real “abandon hope all ye who enter” type shit.

      • azertyfun@sh.itjust.works
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        16 hours ago

        Every time they add the feature, half of the product breaks. The other half start using twice as much memory and compute, somehow.

        They’ve got a pile of technical debt disguised as a product and the development velocity of the snail as a consequence. Very typical. The real question is “why hasn’t the competition eaten their lunch already”.

      • brbposting@sh.itjust.works
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        13 hours ago

        Very very rarely emailing executives can get stuff fixed, amazing when it works though

        Oh yee CEOs who lack the visibility they need…

      • panda_abyss@lemmy.ca
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        21 hours ago

        Who needs to find tickets when you have Rovo!

        Wait, you’re saying you do not log in just to use it? What’s wrong with you, the shareholders specifically requested it. They’re never wrong.

      • okwhateverdude@lemmy.world
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        21 hours ago

        Atlassian is on the chopping block with the robots getting as good as they are at writing code. It wouldn’t surprise me if we’ll start seeing self-hosted clones that actually work and drop all of the shit complexity that most people don’t use but Atlassian built to land specific customers. So much fucking bloat in software and core features being changed or ignored is due explicitly to this. The larger customers (by ARR) dictate the bounds of the product even if they are a tiny fraction of the actual user base. At work we’re already throwing away a shitty case management system that exists purely to employ people like the little kids at the front of the train in Snowpiercer. We’ll save 6-7 figures in annual licensing, and the team of specialists hired to work in this shitty system are already being migrated to other work. The Saaspocalypse is totally gonna be a thing.

    • jj4211@lemmy.world
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      20 hours ago

      I was about to say that as bad as Outlook was, I actually used its search to figure out some Jira ticket because just… damn trying to find a Jira ticket based on a few keywords is just a pain in the ass…