CommBank winning the Big 4’s race to the bottom yet again? The only thing that surprises me about this is that people still bank with them when credit unions and building societies exist 🙄 (The only exception would be international students, backpackers and working holidaymakers, because I hear CommBank’s probably the easiest institution for foreign nationals to set up an account.)
Any CEO who says AI would replace staff is pandering to short-term investors. They’re not a long-term visionary.
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There will be massive wave of this soon coming to all these asshats who thought “AI” was going to make them more profits. Same shit happened in 90’s with off shoring, then again in the 2010’s. This is just another dumbass play that will backfire on these profit greedy assholes.
The only way most companies should really be utilizing AI, if at all, should be automating repetitive, well-defined, internal processes so Bob from accounting can go do something actually productive, instead of merging the same 5 excel sheets every day. Attempting to automate the customer interacting side of things with a cold, unthinking, and easily manipulated machine is so insane.
100% agree - we’re in the classic Gartner hype cycle where execs jump on tech without understanding it, then reality hits when the tech isn’t magicaly ready yet for what they imagned.
Leave it to the banks to be the real
saltscum of the earth“It’s just numbers! How difficult can it be!”
“How many b’s are in the word Blueberry?”
Well… Considering that salt renders soil infertile… Not that far off frankly
We’re like family!
… and we’ll just go buy some cigarettes now.
Crikey! 😂
